1. Introduction

Tsalach Interiors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Zambia Data Protection Act.

2. Information We Collect

We collect information that you provide directly to us:

• Contact Information: Name, email address, phone number, and company name when you fill out our contact form
• Communication Data: Messages and inquiries you send to us
• Service Preferences: Your interests in our interior design services

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on pages, and navigation patterns (via Google Analytics)
• Device Information: Browser type, operating system, and device type
• IP Address: For security purposes and spam prevention

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule consultations and deliver our interior design services
• Send you information about services you've expressed interest in
• Improve our website and services based on usage patterns
• Protect against fraudulent or malicious activity
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)

You can control cookie preferences through our cookie consent banner or your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate our website (e.g., email delivery services)
• Legal Requirements: When required by law or to protect our rights

6. Data Retention

Contact form submissions are sent directly to our email and are not stored in a database. We retain email correspondence for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under the Zambia Data Protection Act, you have the right to:

• Access: Request a copy of your personal data we hold
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Object: Object to processing of your personal data

To exercise these rights, please contact us at Tsalachinterior@gmail.com. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption for data transmission, input validation and sanitization, and access controls for our systems.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: